TripnRide Privacy Policy

Last Updated: July 29, 2026

TripnRide ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the TripnRide mobile application and website. By using TripnRide, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• Name
• Mobile Number
• Email Address
• Profile Photograph (optional)
• Vehicle Details (for vehicle owners)
• Driving License or Vehicle Documents (if required)
• Pickup and Drop Locations
• Ride Booking Information
• GPS Location (while using location-based features)
• Device Information
• IP Address
• Crash Logs and Diagnostic Information

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Book and manage rides.
• Display nearby rides.
• Provide navigation and trip tracking.
• Verify vehicle owner information.
• Improve our services.
• Respond to customer support requests.
• Send booking confirmations and notifications.
• Prevent fraud and unauthorized activity.

3. Location Permission

TripnRide requires access to your location to:

• Find nearby rides.
• Display pickup and drop locations.
• Show live ride tracking.
• Improve route accuracy.

Location access is only used while necessary for providing ride-related services.

4. Camera & Gallery Permission

Camera and gallery permissions are used to allow users to upload profile pictures, vehicle images, and required documents. These permissions are not used for any other purpose.

5. Storage Permission

Storage access may be required to upload or download documents and images related to your account or vehicle registration.

6. Notifications

TripnRide may send notifications related to:

• Ride requests
• Booking confirmations
• Ride status updates
• Important account information

7. Data Sharing

We do not sell your personal information. We may share limited information with:

• Drivers or passengers involved in your ride.
• Service providers that help operate TripnRide.
• Government authorities when required by law.

8. Third-Party Services

TripnRide may use trusted third-party services including:

• Google Maps / Map Services
• Firebase Cloud Messaging
• AWS Cloud Services
• Payment Gateway Providers (if applicable)

These services have their own privacy policies.

9. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

10. Data Retention

We retain your information only as long as necessary to provide our services or comply with legal obligations.

11. Your Rights

You may:

• Update your profile information.
• Request correction of inaccurate information.
• Request deletion of your account (subject to applicable legal requirements).
• Contact us regarding your personal information.

12. Children's Privacy

TripnRide is not intended for children under the age of 13. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

TripnRide Support

Email: support@tripnride.com

Website: https://tripnride.com